Track My Order
Order Tracking
Track the progress of your order in real time using your tracking number. Once your purchase is validated, a tracking number is provided so you can follow the status and delivery route of your vehicle.
Enter your tracking number
Order tracking steps
- Order confirmed: your deposit has been received and your file is validated.
- Vehicle preparation: technical, administrative, and cosmetic inspections.
- Shipment: the vehicle leaves our logistics facility.
- In transit: secure road or sea transportation.
- Final delivery: vehicle handover with inspection and official documents.
Important information
- A tracking number is provided after full order validation.
- Average delivery time is 5 to 8 business days, depending on destination.
- The customer or an authorized representative must be present at delivery.
- Vehicle inspection is mandatory upon receipt.
Need assistance?
If you experience any issues or have questions regarding your order tracking, our customer service team remains available to assist you.
We are committed to providing clear, transparent, and up-to-date information until the keys to your vehicle are handed over.